Our refund policy was created to outline the circumstances in which Netverze LLC will provide a refund, the process for submitting a refund claim, and Netverze LLC’s liability in certain scenarios. You acknowledge that you have read and agree to all of the terms and conditions listed in the refund policy by signing up for any of our services.
All of the data we gather is used to improve the content of our website, advise customers of modifications to our site, or investigate issues with their requests. You can easily let us know by writing to our official email address if you would like not to receive emails from us in the future.
Filing a Complaint
Every project at Netverze LLC, a creative digital agency renowned for its results-driven methodology, is approached with an eye toward the finished product. Our responsibility is equal to that of the clients. Therefore, we think that in the event that there is any kind of service-related discontent, every attempt should be made to find a mutually agreeable solution. Refunds should only be considered when proper things have fully gotten out of control.
Finding a solution that works for both of us is our ultimate goal. Even so, we ask that you set aside a few valuable minutes to write to us at info@netverze.com for a final conversation before asking a refund if you are unhappy for any reason and consider filing a claim.
A refund claim should only be made if, following discussions, we are unable to come to an agreement with you.
Coverage & Scope
Our refund policy applies to refunds made by Netverze LLC and/or a Netverze LLC owned and operated website.
Companies that are not owned or controlled by Netverze LLC, a digital online service provider, or individuals who are not employed or managed by Netverze LLC are not covered by this policy. This covers any third-party service and/or product suppliers that are subject to a contract, as well as any third-party websites that are linked from the Netverze LLC website.
Eligibility for refund
Every project is significant to us at Netverze LLC, a creative digital agency, and we take care to manage each one with the highest professionalism and attention. Our goal is to deliver the outcomes in accordance with the proposal’s terms and circumstances. Nevertheless, we examine refund claims in accordance with the following program, which clearly outlines our services and the refund policy associated with each service, if the client is dissatisfied with the outcomes despite all efforts and decides to proceed with the dispute resolution process:
Support for GPS Device/Computer/Printer
Since this support for these devices will be solely dependent on the problem, if our technician is unable to fully fix the issue at hand, we will give the customer a complete refund. Additionally, if the customer is unhappy with the resolution or how the device functions after it has been resolved, they can request a full refund within 30 days of using the services and paying for them.
Website
Web / Graphic design
Delivery Time
Web programming
Complete reimbursement: In the event that the project has not yet begun.
Every web development project has an agreement. The following delivery policy will apply, nonetheless, if there is no agreement and no explicit discussion of the return policy.
If we don’t finish the project in line with the delivery policy and the agreement, the service provider will decide whether to give us a partial refund. According to the project’s predetermined scope, Netverze LLC. will determine the amount by dividing the percentage of the project that has been finished by the percentage that has not.
Logo design/brochure design
Complete refund: If the project has not yet begun or if the original design style has not been accepted, the company may be asked to return the full amount of the cash.
